Terms of service

SHIPPING & HANDLING

Palm Sunday ships all orders destined for a Canadian address via Canada Post, and by DHL for orders placed from the US or internationally. Once an order has been shipped, you will receive an email outlining your order and tracking information.

If there is an apartment number or unit number associated with your address, please make sure to include it. Palm Sunday does not ship to P.O. Boxes or Freight Forwarders.

SHIPPING RATES

All orders within Canada – $15 CAD
All orders to the United States – $25 CAD
All International orders – $40 CAD

We offer free shipping for all orders over $69.99CAD

ORDER PROCESSING

All orders placed on palmsunday.co Monday-Friday, will begin processing the following business day. Please note, orders placed on Friday will begin processing on the following Monday as our shipping department closes over the weekend. Palm Sunday will ship within 48 hours after processing has begun and pending credit verification.

All purchases placed on December 24th after 2pm PST through to December 26th, will be shipped out on the 30th due to the holiday closures. Any order placed on December 26th will follow our regular shipping policy and will be shipped out after 48 hours for order processing, not including weekends or holidays.

Please expect 2-3 business days for shipping within Canada and the USA, and 7-9 business days for international shipping. Delivery times do not include Saturday, Sunday, or Holidays.

Please note, when international orders reach their destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws.